Shipping policy

For Sale Shipping Cut-Offs
Please refer to our website or social media channels for sale-specific shipping cut-off dates.

All orders are shipped from our HQ in Brisbane, Australia via Australia Post.
International orders are transferred to a local delivery partner once they arrive in your country.

  • Orders are processed and dispatched within 1–2 business days
  • Shipping timeframes do not include processing time
  • During sale periods, processing times may take up to 3 business days
  • Orders are processed subject to item availability and payment approval
  • Delivery estimates are based on metro areas — regional or remote locations may take longer

Domestic Shipping (Australia - Via Australia Post)

Express shipping is offered as a complimentary upgrade on orders over $120.

Order Value

Shipping Method

Estimated Delivery

Cost

$0 – $189.99

Standard Shipping

2–8 business days

$10.90

$0 – $189.99

Express Shipping

1–3 business days

$15

$190+

Express Shipping

1–3 business days

FREE

International Shipping

Shipping Method

Estimated Delivery

Cost

Taxes & Duties

Delivery Partner

Standard International

12–20 business days

Calculated at checkout

Not included

Local carrier

Rates and delivery timeframes for your country will be displayed at checkout.

International Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

  • These charges are not included in product or shipping prices
  • Lauren Isobel Swim is not responsible for paying these charges
  • Customs clearance procedures may cause delays outside our control

We recommend checking with your local customs or tax authority before placing an order.

Delivery Responsibility & Risk

  • Responsibility for delivery transfers to the courier once your order has been dispatched
  • Risk passes to the customer once delivery is confirmed via tracking
  • Lauren Isobel Swim is not responsible for parcels lost or stolen after delivery has been completed

Your rights under the Australian Consumer Law are not affected.

Incorrect Address & Returned Parcels

  • Please ensure delivery details are correct at checkout
  • Parcels returned due to incorrect or incomplete addresses may incur reshipping fees
  • Refunds will not be issued for parcels returned due to customer error

Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
If tracking shows an order as delivered, responsibility for the parcel passes to the customer.

Need Help?

📧 laurenisobelswim@gmail.com
📷 @laurenisobelswim